Shipping policy

Everything starts with a prompt delivery. At NORO, we strive to get our nootropic pouches to you as quickly and efficiently as possible across Europe.

1. PROCESSING TIME

Pre-orders: dispatched after Batch 01 production is completed.
After launch: orders normally process within 1–3 business days and EU delivery is usually 3–7 business days.

2. SHIPPING RATES & ESTIMATES

We ship across the European Union.

Estimated delivery time: Usually 3–7 business days within the EU, depending on the destination.

3. INTERNATIONAL SHIPPING (NON-EU)

If you are ordering from outside the European Union, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. NORO (MB Svajora) is not responsible for these charges if they are applied and are your responsibility as the customer.

4. HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.